MEDIATION is a procedure of resolving conflicts in an amiable manner, with the help of a third party, specialised as mediator, in conditions of neutrality, impartiality, confidentiality and with the free consent of the parties. (Law 192/2006)

Our objective is to resolve conflicts, limiting the damage they may cause and optimizing their solution based on the interests of all parties.

We want to exceed our customers’ expectations every time, by presenting them with a team that shares the values ​​of responsibility, commitment and dedication , of professional excellence, imagination, creativity and innovation, ethics and integrity, values ​​that guide us in our work procedure, relationships with the parties and institutions involved in the mediation procedure, which also constitutes our promise to customers.



  • Refund of stamp duty – If the parties reach an agreement as a result of the mediation meeting, they can request the court to return the court fees paid when filing the suit, by presenting the court with the Mediation Agreement, which will be included in the Court Order.
  • It’s a less expensive procedure – Mediation has a significantly lower price range than court procedures. Court charges are avoided, such as stamp duties, experts’ fees, lawyers’ fees, bailiffs’ fees, etc. Furthermore, if during a civil trial, the parties reach an agreement through mediation, the court will, at the request of the interested party, refund the tax duties paid for its investment.
  • Faster – Mediation enables you to save significant time and stress which could be generated by a litigation presented before the court of justice. As a rule, through mediation, you will reach a consent in a matter of hours.
  • It’s a win-win situation - Mediation allows the parties, with the help of the mediator who facilitates communication between them, to find an optimal, creative and effective solution of resolving the conflict between the parties, through which no one loses anything, everybody wins.
  • Confidentiality of the process - Opposite to court procedure, where a large number of people may know important, sometimes delicate, aspects of the conflict in which the parties are involved; through mediation, the parties, benefit from the convenience and discretion of private meetings, thus avoiding to disclose personal problems. All parties involved in the mediation process, are required to maintain the confidentiality of documents and discussions which constitute the mediation process.
  • Parties decide for themselves on how to resolve the dispute - Basically, the parties can make much better decisions regarding their conflict resolution, rather than an outside authority which may impose a solution which, most often, is not beneficial for either side. The mediation agreement signed and agreed upon by the parties, will benefit the parties, representing the result of their negotiation talk.
  • The mediation session is set according to the parties’ schedule – In comparison with the court, where the date, time and place (the courtroom) is imposed on the parties, mediation gives the parties the opportunity to establish, on their own, in accordance with their schedule, the date, time, and even where they will conduct the mediation session.
  • The parties have control over the process - Through mediation the parties may negotiate all aspects through which the conflict can be resolved. They are free to determine the terms and conditions, and establish, depending on the capabilities and needs of each party, the perfect solution.


  • Civil conflicts
  • Trade conflicts
  • Family conflicts
  • Conflicts related to consumer protection
  • Labour conflicts
  • Conflicts of medical nature
  • Conflicts of criminal nature